Privacy Policy

Sukun Labs Privacy Policy Effective Date: May 18, 2026

1. Introduction Sukun Labs (referred to as "we," "us," or "our") is committed to protecting the privacy and security of our customers. This policy explains how we collect, use, and protect your personal data in compliance with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) and similar comprehensive state regulations.

2. Information We Collect We collect the minimum data necessary to fulfill your orders and provide a premium online experience:

  • Identity & Contact Data: Full name, email address, phone number, and billing/shipping addresses.

  • Financial Data: Payment details processed securely through PCI-DSS compliant gateways (e.g., Stripe, PayPal, Apple Pay). We do not store your full credit card numbers on our servers.

  • Technical & Usage Data: IP address, browser type, device information, and browsing behavior on our site for security and functional optimization.

3. How We Use Your Data We process your data for the following business purposes:

  • Order Fulfillment: To process transactions, manage domestic US shipping through our fulfillment partners, and provide customer support.

  • Legal Compliance: To comply with applicable tax obligations, verify identities, and enforce fraud prevention protocols.

  • Marketing: To send you newsletters or promotional offers, strictly subject to your consent. You may opt out of these communications at any time.

4. Data Sharing and Third Parties We share your data only with essential, vetted service providers required to operate our business:

  • E-commerce Platforms: Our primary store hosting provider.

  • Fulfillment Partners: Domestic US dropshipping networks and warehouses required to pick, pack, and ship your specific order.

  • Logistics & Couriers: Carriers such as USPS, UPS, or FedEx.

  • Payment Gateways: Secure third-party financial processors.

We strictly do not sell your personal data to third-party data brokers.

5. International Data Transfers While our fulfillment operations and target market are based entirely within the United States, Sukun Labs is managed remotely. By using our site, you acknowledge that your data may be accessed internationally by our management team solely for operational, customer service, and business administration purposes. All remote access is protected under strict security protocols to maintain the integrity of your data.

6. Data Retention We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by US state and federal commercial laws (typically up to 7 years for financial and tax records).

7. Your Privacy Rights Depending on your US state of residence (e.g., California, Virginia, Colorado, Texas), you possess specific rights regarding your personal information:

  • Right to Know/Access: The right to request a copy of the specific personal data we have collected about you.

  • Right to Deletion: The right to request the erasure of your personal data, subject to certain legal exceptions (such as completing a pending transaction).

  • Right to Rectification: The right to correct inaccurate or incomplete information.

  • Right to Opt-Out: The right to opt out of targeted advertising or the "sharing" of your data for cross-context behavioral advertising.

  • Right to Non-Discrimination: You will not receive discriminatory treatment, such as price increases or degraded service, for exercising your privacy rights.

8. Children's Privacy (COPPA) Our website is not directed at children under the age of 13. In compliance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such data, we will securely delete it immediately.

9. Cookies and Tracking Technologies We use essential cookies to manage your shopping cart, remember your session, and maintain site security. Non-essential tracking or analytics cookies are used to improve user experience and monitor site performance. You may manage or disable non-essential cookies via our on-site cookie consent banner or your browser settings.

10. Contact Us If you wish to exercise your privacy rights or have questions regarding this policy, we will acknowledge your request and provide a full resolution within the legally required timeframes (typically 45 days).

Email: support@sukunlab.com Address: [Insert US Virtual Address]